Returns & Exchanges
At Minimax, we want you to love your home essentials, which is why we offer a 30-day return policy for items in their original packaging. If your purchase doesn't perfectly fit your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Pack with Care
Securely place the unused items in their original packaging, ensuring all tags and protective inserts are included.
Label and Ship
Print your prepaid shipping label, attach it to the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing