Frequently Asked Questions
Everything you need to know about shopping for your home at Minimax.
What is the standard shipping time for furniture and decor?
Standard shipping usually takes 5-10 business days depending on your location. For larger furniture items, our specialized white-glove delivery team will contact you to schedule a specific delivery window.
Do you offer a warranty on Minimax home products?
Yes, all our furniture pieces come with a 12-month limited warranty covering manufacturing defects. Specific premium collections may offer extended protection plans.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return policy for most items. If you are unsatisfied with your purchase, you can return it in its original packaging. Please note that a restocking fee may apply to large furniture returns.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay to help you design your home now and pay later.
Are your wood products sustainably sourced?
Sustainability is a core value at Minimax. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal environmental footprint.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery's progress in real-time.